Please run the Intel driver utility and update it from the Intel website. Then update the Intel Integrated Sensor Solution Driver again. Please perform all Windows update again. Then install the latest version of HP support assistant. If it does not please perform a complete system recovery again to factory settings. So, to turn the keyboard back on and to go to laptop mode try tilting the whole laptop towards you slightly and check. The sensing is done by an orientation sensor in the base of the laptop, not in the hinges. When the laptop is rotated sideways it attempts to switch to tablet mode, even when you have not adjusted the screen angle. Some of the users who had the similar issue have mentioned in some forums that the issue is fixed by adjusting the angle of the tablet. You can use these settings to disable the keyboard in tablet mode To access it go to the following menu items:Ĭontrol panel (NOT SETTINGS) -> Keyboard (use icons) -> Keyboard Lock -> Auto-Lock the keyboard and touchpad (recommended) The keyboard in Windows 10 has an automatic detector to disable the keyboard and the trackpad as soon as it becomes a 'tablet'.
Please let me know the complete product# or model# of the computer to assist you better. Has it ever been disabled while in tablet mode before?. Kudos to you for that.įor better clarity and to assist you correctly, I would require more information regarding this: Superb description, brilliant troubleshooting and terrific observations made before posting. I reviewed the case regarding disabling the keyboard in tablet mode.